7 Terms of delivery | OGarden


The cost of delivery is $ 60 in Canada and $ 90 in the United States and Europe.

Exception: Remote areas. Each order is revised to determine if the delivery address is considered a remote area. If a delivery address is deemed remote, a Manufacture OGarden customer service representative will contact the customer to determine if they wish to place an order for an additional charge or cancel their order. In the event of cancellation, a full refund will be issued within the next 24 business hours. Remote areas are determined by authorized OGarden Manufacture personnel only. Manufacture OGarden ships its parcels from Canada, United-States and Europe. Once the package is shipped Manufacture Ogarden agrees within 48 hours to send the customer an email with the following information: No order, shipping company, tracking number and a link to trace the package online .

Lost or stolen orders

During or after delivery

Once the processing and preparation of the order has been completed, it is the responsibility of the respective delivery companies to deliver the items. Manufacture OGarden Inc. is not responsible for lost or stolen orders during or after delivery. Any such request must be handled directly with the carriers concerned. If you should receive a wrong order, please contact us within the next 5 working days.